Big bugs of MS Outlook express

Discussion:

(too old to reply)

2003-07-31 04:28:25 UTC

I use a Dell C400 laptop and win xp, and if I delete many email in MS
Outlook Express 6, my windows will crash immediately and reboot again, and
then, sometimes when I start my windows, the monitor of my laptop should
show only with 640*480*16color, and I must tune it to 1024*768*32bits-color
by myself, every time it does! and every time I delete email should cause
windows crash!

I install the latest update windows xp and all latest version hardware
driver for my laptop, which I download from dell.com.
so, it must a big bug of this box's Intel display card driver,as it share
memory with other program, there might be some big bugs with MS outlook
express, and following is some error report of windows:

Error Signature

szAppName : Drivers.Display szAppVer : 808635770400C81028
szModName : ialmrnt5.dll szModVer : 6.13.1.3162 Offset : 5F1C06EA

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 7/31/2003
Time: 11:38:10 AM
User: N/A
Computer: Kick M$
Description:
Error code 000000ea, parameter1 ff7f9a98, parameter2 ff833700, parameter3
80e65af8, parameter4 00000001.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 65 000000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 66 66 eters ff
0030: 37 66 39 61 39 38 2c 20 7f9a98,
0038: 66 66 38 33 33 37 30 30 ff833700
0040: 2c 20 38 30 65 36 35 61 , 80e65a
0048: 66 38 2c 20 30 30 30 30 f8, 0000
0050: 30 30 30 31 0001

Steve Cochran

2003-07-31 13:57:17 UTC

Permalink

The behavior you describe as well as the error sig suggest its a video
display problem. This could be due to the need to update or reinstall your
video drivers or some 3rd party program interfering. Right click on the
ialmmt5.dll in WInExplorer (should be in the windows/system32 directory) and
go to Properties and see if it says what program that dll belongs to. If it
does, then endtask that program, and see if the error goes away.

You can also try reinstalling or updating the video drivers, or go to
Control Panel | Display | Settings | Advanced | Troubleshooting and turn
down the hardware acceleration all the way and then see if that fixes the
problem.

Its not an OE issue per se.

steve

Post by @
I use a Dell C400 laptop and win xp, and if I delete many email in MS
Outlook Express 6, my windows will crash immediately and reboot again, and
then, sometimes when I start my windows, the monitor of my laptop should
show only with 640*480*16color, and I must tune it to

1024*768*32bits-color

Post by @
by myself, every time it does! and every time I delete email should cause
windows crash!
I install the latest update windows xp and all latest version hardware
driver for my laptop, which I download from dell.com.
so, it must a big bug of this box's Intel display card driver,as it share
memory with other program, there might be some big bugs with MS outlook
Error Signature
szAppName : Drivers.Display szAppVer : 808635770400C81028
szModName : ialmrnt5.dll szModVer : 6.13.1.3162 Offset : 5F1C06EA
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 7/31/2003
Time: 11:38:10 AM
User: N/A
Computer: Kick M$
Error code 000000ea, parameter1 ff7f9a98, parameter2 ff833700, parameter3
80e65af8, parameter4 00000001.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 65 000000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 66 66 eters ff
0030: 37 66 39 61 39 38 2c 20 7f9a98,
0038: 66 66 38 33 33 37 30 30 ff833700
0040: 2c 20 38 30 65 36 35 61 , 80e65a
0048: 66 38 2c 20 30 30 30 30 f8, 0000
0050: 30 30 30 31 0001

2003-07-31 14:57:57 UTC

Permalink

Post by Steve Cochran
The behavior you describe as well as the error sig suggest its a video
display problem. This could be due to the need to update or reinstall your
video drivers or some 3rd party program interfering. Right click on the
ialmmt5.dll in WInExplorer (should be in the windows/system32 directory) and
go to Properties and see if it says what program that dll belongs to. If it
does, then endtask that program, and see if the error goes away.
You can also try reinstalling or updating the video drivers, or go to
Control Panel | Display | Settings | Advanced | Troubleshooting and turn
down the hardware acceleration all the way and then see if that fixes the
problem.

thank you, and why just at the point when I delete hundreds email from OE
the windows
crashed? every time I got the same ends. and even I play a 3D game
Counter Strike, my display driver is still well.

so, why I am here? because OE is not a 3D program, but it could crash a
display
driver?
like a joke....

and even I change my password of some IMAP account and then send and receive
email
by this account, OE was crashed! and I write some chinese with MS input
method
program in IE 6,
and IE6 was crashed!! it is normal in my so "steady" win xp now days. so I
am here,
and insist that is also a bug of OE. except those, my win xp is very steady
going.

I already report this bug to Dell. so, wish MS could correct OE's bugs.

Post by Steve Cochran
Its not an OE issue per se.
steve

1024*768*32bits-color